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Faqs

 

GENERAL INFORMATION

 

 

WHAT LANGUAGES ARE AVAILABLE?

Portuguese and English.

 

 

HOW CAN I GET PERIODICALY INFORMATION ON BUS URBAN WEAR?

You may receive information from news, promotions, offers and other information by subscribing our newsletter.

 

 

CAN I CANCEL THE SUBSCRIPTION OF BUS URBAN WEAR NEWSLETTER?

Yes, at any time may unsubscribe the newsletter.

 

 

HOW CAN I RECOVER THE PASSWORD TO ACCESS MY PROFILE?

You can recover your password in the Login area. In order to do that, indicate your e-mail address and we’ll answer with appropriate instructions. 

 

 

HOW CAN I PROVE TO HAVE MADE CORRECTLY A PURCHASE?

Having made the purchase, you’ll receive a confirmation email. Should you not receive such email, please contact us through support@busjeans.com

 

 

WHAT SHOULD I DO IF YOU RECEIVE A WRONG ITEM?

Contact our customer support via support@busjeans.com

 

 

IS SHOPPING SAFE AT BUS URBAN WEAR?

It is perfectly safe to enter your credit card data when purchase at busjeans.com as BUS URBAN WEAR follows the PCI-DSS (Payment Card Industry - Data Security Standard). This standard created by credit card operators has, as main objectives:

 

- To maintain the data network sAfe;

- To protect information of cardholders credit;

- To maintain a Vulnerability Management Program;

- To implement strong access control;

- To maintain a policy of information security.

  

 

Buying Guide